Shipping Policy
At Luzo Depot, we are committed to delivering your orders as quickly and efficiently as possible. Below, you’ll find all the details regarding our shipping process, estimated delivery times, and costs.
Shipping Destinations & Rates
We currently ship to the United States, United Kingdom, Canada, and Australia.
| Location | Estimated Shipping Time | Shipping Cost |
|---|---|---|
| United States | 7 to 15 business days | US$4.95 |
| United Kingdom | 7 to 15 business days | US$5.95 |
| Canada | 7 to 15 business days | US$11.95 |
| Australia | 7 to 18 business days | US$7.95 |
Processing Time
- All orders require 3-5 business days for processing before they are shipped.
- Once your order is processed, you will receive a tracking number via email.
Total Delivery Time
Total delivery time = Processing time + Shipping time
For example, if you’re in the U.S., your order will take a total of 10 to 20 business days to arrive (processing time + shipping time).
Business Days
- Our business days are Monday to Saturday (excluding public holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress. If you have any concerns about your shipment, feel free to contact us at [email protected] or use our live chat support on our website.
We appreciate your patience and support as we work to bring you high-quality products with reliable shipping!